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How can I amend or cancel my booking?In order to amend or cancel your booking, please access your booking details by clicking on the booking Ref. No. Once your reservation details are displayed use the "Amend" button to request the changes to your booking or the "Cancel" button to submit a cancellation request. Please note that you cannot consider your reservation amended or cancelled unless you have received a written amendment or cancellation confirmation from Italyhotelstours.com. You can call or email us just to verify if we have received your request. We will get back to you by phone and email to confirm the changes you have requested.
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I have lost my pre-paid voucher. What will happen now?